Frequently Asked Questions

Get answers to common questions about Cluster Individual.

Cluster Individual lashes are small groups of synthetic lashes applied to your natural lash line using a gentle adhesive. They add targeted volume and length where needed and allow for faster, customizable application than full classic sets.

With proper care, Cluster Individual lashes usually last two to four weeks before noticeable shedding or refilling is needed. Longevity depends on natural lash cycle, aftercare, and exposure to oils, steam, or vigorous rubbing.

Yes. We use hypoallergenic adhesives and assess sensitivities during consultation. Technicians can perform a patch test or use alternative products and gentler techniques to ensure comfort for sensitive eyes.

Arrive with clean, makeup-free eyes and avoid oil-based cleansers or heavy mascara. Bring reference photos for your desired look. Plan a few extra minutes for consultation and avoid caffeine if it makes your eyes twitchy.

We generally recommend removing old extensions for a clean base and optimal adhesion, but in some cases clusters can be added strategically. A consultation will determine lash health and the safest approach.

Avoid oil-based products, steam, and rubbing for the first 24–48 hours. Clean gently with recommended cleansers, avoid mascara on clusters, sleep on your back when possible, and schedule fills every 2–4 weeks.