Frequently Asked Questions

Get answers to common questions about Dermalogica Normal, Dry, Sensitive & Oily Skin.

The treatment begins with a professional skin analysis, followed by cleansing, customized exfoliation, targeted mask and serum application, and finishing hydration. Techniques and products are selected to address your specific skin type and concerns for visible improvement.

Yes. Therapists choose gentle Dermalogica formulations and perform patch testing when needed. We avoid harsh exfoliants and tailor pressure and ingredients to minimize irritation while soothing and restoring sensitive skin.

A typical session lasts 50 to 75 minutes, including consultation, treatment and aftercare advice. Extended appointments are available for extra steps like deeper hydration, extractions, or specialized masks.

Most clients benefit from monthly treatments to maintain results and address ongoing concerns. Frequency may vary based on skin condition — acne-prone, very dry, or reactive skin may require a customized plan.

We recommend separating facial waxing and treatments by at least 48 hours. Combining them on the same day can increase sensitivity; scheduling waxing before or after your facial helps prevent irritation.

Avoid strong actives like retinoids or heavy exfoliants for 48 to 72 hours prior, arrive with clean skin if possible, and tell your therapist about medications, allergies or recent procedures so we can customize safely.